imc Process Guide: Performance support for your employees

Without limits

Support any software. From web to desktop applications.

Easy creation

Automatically convert process descriptions from records.

Smart processes

The tool recognises which process the employee is currently running, and responds to it.

All Features

Context-sensitive

The EPSS recognises which input field a user is working in, and shows relevant information.

Compliance support

Ensure that employees are completing processes from beginning to end in accordance with the guidelines.

On-the-job

As the learned processes are directly applied, the workflows are memorised.

Reporting

Reports – such as compliance documentation – offer insights into user behaviour.

Helpdesk efficiency

Users can send screenshots directly to helpdesk personnel to receive optimal assistance.

Communication

Internal and external changes can be communicated efficiently through the Process Guide.

Universal

Whether MS Office or proprietary software: All applications are supported.

Content creation

Authors can create content themselves for different user groups and processes.

Reusability

Automated process recording facilitates the creation of e-learning modules, videos and much more.

Desktop and online guide

User guidance is provided on the Windows client and as an online guide.

On-premise and cloud

Available as on-premise and cloud version.

Maximize your employee performance with imc's performance support system