During the pandemic, DoN, like many companies, realised that the days of exclusively in-person learning and professional development were over. But the existing open-source solutions were no longer sufficient for the increased demand. The situation called for a learning management system (LMS).

At the same time, DoN was looking for a solution for quickly generating high-quality learning content. A technology that was easy and intuitive to use. A product that allowed all employees – whether kitchen hands, restaurant chefs, on-board service personnel, or logistics staff – to access exciting learning content from any device, anytime.

DoN quickly found the right learning management system: the imc Learning Suite, courtesy of imc Austria.

But the project managers at DoN, Petra Kügele and Martina Riepl, soon realised that a learning platform on its own was not enough. After all, what’s an LMS without content?

Petra Kügele explains: “The LMS was ordered in October 2022 and was rolled out six months after that. But we knew, even before the rollout, that we needed to actively get our people on board. We didn’t want to simply implement a system and then leave the employees to deal with it on their own. We need to keep the workforce highly motivated about learning and professional development, so we wanted an overall communication package.”

DoN was also looking for an easy-to-use authoring tool that supported the independent and rapid creation of learning content. The idea was to be able to integrate new content into the system on a regular basis. And the new imc Express authoring tool fitted the bill perfectly.

Aprendio is a dynamic and scaling business and has ultra-expertise in its domain. Mikkel Hansen, CEO & Co-founder with more than 25 years of experience in the industry, explains: "The maritime and renewable energy sectors are rapidly changing – they are vital in enabling the huge ‘green’ transition as they help drive the world’s shift towards a green economy.

The need for additional and highly trained staff has never been greater with millions of new jobs being created globally."

To support the strong demand for better and faster training content, Aprendio needed to find a suitable authoring tool. Key considerations were the fast creation of e-learning content that was easy to distribute to learners anywhere in the world, and ease of accessibility.

Aprendio reviewed many of the leading authoring tools, including imc Express. They found that the market was divided broadly into advanced tools and easy-to-use tools. As their focus is making an impact quickly for their clients’ organisations, Aprendio did not want a complex tool that would take them and their customers a long time to master and use.

“We especially liked the intuitiveness of imc Express and the quality of its output versus other tools.”

In Mikkel’s experience, one of the key factors to ensure a learner’s success is the language.  Therefore, the automatic translation feature of imc Express is a great help for them. Because only if a learner really understands what they learn, they can internalise it, which is highly important especially when it comes to security training on ships.

The other critical element was for diverse, easily accessible content, which imc Express’ video and audio features provide, allowing learners to watch and listen while they practice or learn technical tasks. Mikkel summarises:

“We need to break-down barriers to learning and help people do their jobs well. imc Express allows us to do this.”

In the past, training at UNIQA was very hands-on and traditional. The training documents were created by individual employees who were experts in their fields. These courses often took many weeks and months to create. In most cases, they were too long and inflexible and they offered UNIQA’s teams nothing in the way of modern, digitalised learning.

The company needed a way of harnessing the knowledge of its experts and getting this to its sales teams. This was no small ask, given the employees in question are spread across 18 countries and many work remotely. The solution had to be fast, readily accessible, dynamic and highly efficient.

As a trusted provider to UNIQA for over 20 years, imc was the obvious partner for building an online training campus. The campus is a digitalised platform that makes sales training and development programmes more accessible and efficient for employees. Digitalisation of these programmes means that employees can now engage in learning at any time and from any location.

To fill the online campus with content as quickly as possible, UNIQA implemented the imc Express authoring tool. With this tool, anyone can create training content quickly and easily. It was an instant hit with the test group (sales employees and trainers):

“imc Express helps us make learning mobile”

 

“The tool is very time and resource efficient”

 

“With imc Express, content can be created quickly and easily using AI”

The Hansgrohe Group is committed to top quality. Delivering on this commitment entails communicating the quality message to all employees at multiple locations around the globe. To that end, the company needed to guarantee the same high level of expertise in all its divisions, whether in the USA, Europe, or China.

Face-to-face professional development was another challenge: shift workers in production had few options for attending courses held at remote locations during their normal working hours.

Arbeit und Leben (English: work and life) Berlin-Brandenburg provides support to people from many backgrounds. These include apprentices, job-seekers, low-skilled workers, and people with limited digital literacy and limited skills in reading, writing, and math.  

To combat the skills shortage, it aims to help people from many different (educational) backgrounds through further training and improved preparation for workforce entry. 

Accordingly, it trains instructors and apprentices and advises businesses and educational institutions on implementing targeted learning in the workplace. 

But it wanted to incorporate modern, digital learning methods into its offering. And for that, it needed a tool that was easy for teaching staff to integrate into their teaching practice. The idea was to facilitate greater long-term retention of knowledge by turning the learners themselves into producers of learning media. 

After much comparison and testing, Johanna Lambertz from Arbeit und Leben’s vocational training department chose the authoring tool imc Express.

“We were impressed with imc Express right off the bat,” she says.

“The tool is intuitive and easy to use, particularly for people with low literacy and media skills or from migrant backgrounds.  And the great thing for our teaching staff is that its integrated AI takes care of layout, dubbing and translation. What’s also really helpful is the option to summarize things in simple language with its built-in ChatGPT features.

What’s more, the integrated image database means that our instructors don’t have to worry about legal issues like copyright. They can prepare their teaching materials and then invite the learners to generate content – which the learners find extremely motivating.” 

Funding rate of the funding body: 
The ABConnect project (funding code W1497BAOG) is funded by the Federal Ministry of Education and Research as part of the "National Decade for Literacy and Basic Education 2016 - 2026".

Uwe Roniger, CEO of mybreev with more than 25 years of expertise in the industry, had been looking for a super-fast authoring tool that could provide a cool, engaging content experience for global learners for more than 2 years.

As Uwe explains: “Even though only 10-15% of the off-the-shelf content that mybreev supply to their clients needs customisation, it is this 10-15% that is most important for both the learner and the client company, to personalise their content and provide the best learning experience.”

Around 50% of mybreev’s clients request customisation or language localisation so finding the right authoring tool would have a huge impact on mybreev’s efficiency. However, this solution was proving very difficult to find. “In our own private media consumption, we can view anything we want, instantly in our own language, for free. So why, in the professional sector, are clients still having to invest huge amounts of money and time in translation? In an age of technology, this doesn’t make sense,” Uwe says.

As a future-focused, innovative organisation, mybreev’s CEO, felt strongly that an automated tool using the power of technology was the solution and tasked his senior manager, Jutta Nowak-Strauch, to find the ideal authoring tool.  

Jutta’s many years of experience in e-learning content creation meant she understood fully all the problems that can occur in the production process. The frequent changes needed to create the optimal learner experience, especially where multilingual content is required, are the most time consuming. She explains “all learners learn better in their own language”.

As soon as Jutta saw imc Express in action and tried the system, she was convinced.

“I was astonished to find how much AI was already available within imc Express, compared to other solutions, especially the AI voices. All our in-house content producers are now using imc Express as part of their suite of expert tools.”